Delivery Calculator

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A small £3.50 delivery charge per item is applied to sale orders.

Please note for Non EU countries in Europe and rest of world you may have to pay Import clearance duties. As the purchaser you are responsible for paying this cost.

Delivery Information


UK Delivery

All United Kingdom full price orders are delivered free of charge. 

However when bought on their own there will be a £1.99 delivery charge for products from our Leather Care range.

All orders are sent using "DPD", Partners to "Interlink".

SALE: A small delivery charge of £3.50 per pair/ item is applied to all sale orders. 

We aim to provide a next working day delivery service for UK orders, and aim to dispatch all orders placed before 11am the same day. For orders placed after 11am goods will be dispatched the next day. During busy periods such as Sale and Black Friday this may not be possible.

Orders placed on a Friday will be dispatched on the Monday, and in the case of a Bank Holiday orders will be sent the day after the bank holiday. DPD do not collect from us on Saturdays, Sundays or Bank holidays. 

Please note that DPD cannot deliver to either PO boxes, PARCEL MOTEL, or other such holding companies. 

As soon as your package is out for delivery you will receive an email from DPD confirming the dispatch of your order.

This email, as well as notifying you of the dispatch of your order will also provide you with the opportunity to re-arrange your delivery.

Click the link contained within the email and you will be re-directed to a web page where you can see how to reschedule the parcel delivery to a more convenient date, as well as your parcels tracking data. 

If you have added a telephone number to your order you will receive a text message as soon as your package is out for delivery, confirming the delivery date, and again giving you the opportunity to reschedule.

On the day of delivery you will receive another text message providing you with a one hour delivery window. If the time is not convenient, you can use the text or email to change the delivery date.

This text will also provide you with the name of the driver.

As we provide a specific one hour delivery window, you don't need to wait in all day for your parcels.

You may add specific delivery instructions at the check-out. 

Unfortunately DPD do not deliver British Armed Forces bases.

Channel Islands

Jersey, Guernsey and the Isle of Man are part of the British Isles. England, Scotland and Wales make up Great Britain, while the United Kingdom includes Great Britain and Northern Ireland. Jersey is a British Crown Dependency

International Delivery

We are pleased to be able to offer our customers International Delivery in many parts of the World. 

All orders are sent using "DPD", Partners to "Interlink". 

Where DPD or Interlink do not operate a trusted third party delivery company will become responsible for the delivery of your order.

To check delivery costs to your country add your chosen items to your shopping basket. Our system will calculate your delivery cost for you before you confirm your purchase. 

IMPORTANT: You must select your country on the shopping basket page or your payment may be rejected. Click on the drop down menu on the shopping basket page.
For certain countries the shipping cost is the same for more than one pair. (up to 3 pairs)

Import Clearance Duties. 

Please note for Non EU countries in Europe and rest of world you will have to pay Import clearance duties. As the purchaser you are responsible for paying this cost.  

In the event of the order being refused for delivery, and the import duties not being paid resulting in the order being returned to us, the return charge will be removed from your refund. This can be up to 50% of the original value of the order and is set by International customs departments.

When ordering from the USA please ensure your State is represented in the delivery address in abbreviated capital letters. For example NY representing New York.

We aim to dispatch all orders placed before 11am the same day. For orders placed after 11am goods will be dispatched the next day. Orders placed on a Friday will be dispatched the following Monday.

Once your parcel has been despatched we will send you an email confirming that your order is on its way. 

For Countries within the EU our aim is to get your package to you within 5 days. For the rest of the world please allow a little longer.

Please note that DPD/ Interlink cannot deliver to PO boxes.
We do our very best to speed your parcel through customs however please be aware you may be responsible for import costs which are out of our control. 

Please also note we are unable to ship our Leather Protection Spray to countries outside the EU.

Tax Free

If you are purchasing goods which will be delivered to an address outside the EU the UK VAT will be removed from the transaction value at checkout. UK VAT is currently 20%.

Availability

Although we do everything in our power to ensure the content of the website is current, occasionally items may be out of stock. If any part of your order is unavailable, we will contact you to inform you of the issue, and your card will be debited or credited depending on the order and unavailable items.

Colours

We do our best to accurately represent the items in our photography. However, as we have no control over our customers monitor settings (colours, resolution, etc.) we cannot guarantee colours will be exactly as they appear on our website.

Furthermore, some of the items we sell have a "distressed" finish, which commonly have some variation in production/ colour finishes.